Terms & Conditions

1. About these terms

These terms apply when you use vibecannabis.co (the "site"), place an order for pickup, join MyVibe Rewards, buy a gift card, or shop at a Vibe Cannabis store. "Vibe", "we", "us" and "our" mean Vibe By California Inc., which does business as Vibe Cannabis, and the licensed businesses that operate our stores. "You" means the person using the site or shopping with us.

By using the site or our services you agree to these terms and to our Privacy Policy, which explains how we handle personal information. If you don't agree, please don't use the site.

2. Age and eligibility

The site, our stores, MyVibe Rewards and our text messages are only for adults 21 and older. By using them you confirm that you are at least 21. At some California stores, qualified medical patients may also shop as state law allows, with a valid physician's recommendation and government-issued photo ID.

Every purchase requires a valid, unexpired government-issued photo ID. We check it at the counter, every time. We can refuse service to anyone who can't show valid ID, appears to be buying for someone else, or appears to be impaired.

3. Who you're dealing with

Each Vibe store is run by its own state-licensed cannabis retailer. When you buy from a store, your sale is with the licensed business that runs that store. The businesses and their license numbers are listed in section 21 of our Privacy Policy and on each store's page. California stores are licensed by the Department of Cannabis Control (DCC). Oregon stores are licensed by the Oregon Liquor and Cannabis Commission (OLCC).

4. Online menus and pickup orders

• Pickup only. Orders placed on the site are for in-store pickup at the store you choose. We don't deliver.
• An order is a reservation. Placing an order holds products for you. The sale is completed at the store, after we check your ID and you pay, unless your checkout says otherwise.
• Menus change quickly. Each store's menu comes from its live inventory, but stock can sell out between your order and your visit. If something is unavailable, we'll let you know at pickup or before.
• We may cancel or limit orders that we reasonably believe break the law or these terms, exceed purchase limits, contain pricing errors, or aren't picked up within the time shown in your order confirmation.
• Checkout is run by Dutchie, our ordering provider. Information you enter at checkout is also subject to Dutchie's terms and privacy policy.

5. Prices, taxes and deals

Prices are set by each store and can differ between stores. Prices and deals can change at any time without notice, including between the time you order and the time you pick up. Menu prices may not include every tax. State and local cannabis taxes are added as the law requires, and your receipt shows the final total.

Deals and specials apply only at the stores, on the dates and to the products stated, while supplies last. Unless a deal says otherwise, deals can't be combined, have no cash value, and can't be applied to past purchases. If a price is listed in error, we may correct it before the sale is completed.

6. Purchase limits and lawful use

California and Oregon set daily limits on how much cannabis one customer may buy. We apply those limits at the counter and may decline a sale that would exceed them.

You agree that what you buy is for your own personal, lawful use. You may not resell it, give it to anyone under 21, take it across state lines, or use it in public places or while driving. Please store cannabis products securely, away from children and pets.

7. Product information

Product names, descriptions, photos, strain types and lab values on our menus come largely from the brands that make the products and from our inventory system. We work to keep them accurate, but we don't guarantee that every detail is complete or current. The package label and the product's certificate of analysis are the authoritative source.

Nothing on the site or said by our staff is medical advice. Effects vary from person to person. Talk to a doctor before using cannabis if you are pregnant or breastfeeding, take medication, or have a health condition. Start with a low amount, especially with edibles, which can take 30 minutes to 2 hours to take effect.

8. Returns and defective products

Because of state cannabis rules, we generally can't take back cannabis products once they leave the store. If a product is defective or damaged, bring it with its packaging and receipt to the store where you bought it, and the store will handle it as state rules allow. This doesn't limit any rights you have under the law.

9. MyVibe Rewards

• MyVibe Rewards is free to join for adults 21 and older. You can join in store or online.
• You earn points on qualifying purchases at the rate we post in the program. Points expire one year (365 days) after you earn them.
• Points and rewards have no cash value, can't be sold or transferred, and can't be combined with other offers unless we say so.
• We may change the program, how points are earned or redeemed, or end the program, with notice where the law requires. If we end it, we'll give you a reasonable time to use your points.
• We may cancel points earned through fraud, error or misuse, and close accounts that break these terms.
• The program is run with our rewards provider, Springbig. Section 10 of our Privacy Policy explains the program's financial-incentive terms.

10. Text messages and email

If you sign up for text messages, we'll send the types of messages you agreed to. Message frequency varies. Message and data rates may apply. Reply STOP to stop texts at any time, or HELP for help. Agreeing to receive marketing texts is never a condition of buying anything.

You can unsubscribe from marketing emails using the link in any email, or by contacting us.

11. Gift cards

Vibe gift cards are sold and managed by our gift card provider, Birchmount Network. They can be used toward purchases at participating Vibe stores. Gift cards don't expire and have no fees. They can't be redeemed for cash, except where the law requires (for example, California lets you redeem a balance under $10 for cash). Treat a gift card like cash: we can't replace a lost or stolen card. You can check your balance on our gift card balance page.

12. Price Beat

Our 10% Price Beat Guarantee has its own conditions and exclusions, set out on the Price Beat Policy page. A manager approves every Price Beat.

13. Using our website

You may use the site for your own personal, non-commercial use. You agree not to:

• use the site if you are under 21, or help anyone under 21 get cannabis;
• copy, scrape or harvest menus, prices or other content by automated means, except as search engines normally do;
• interfere with the site's security or operation, or try to get into parts of it you aren't authorized to use;
• place false or fraudulent orders, or misuse deals, rewards or gift cards;
• use the site in any way that breaks the law.

We may suspend or block access to anyone who breaks these rules.

14. Your feedback and reviews

If you send us feedback, comments or reviews, you let us use them to run and improve our business, and to quote them (without your contact details) on the site, without paying you. Please don't send anything unlawful, misleading, or that you don't have the right to share. We may remove content at our discretion.

15. Our content and trademarks

The site's design, text, photos and graphics, and the Vibe Cannabis name and logo, belong to us or to the people who licensed them to us. Brand names and product images belong to their owners. You may not copy or use them without permission, except to view and share pages in the normal way.

16. Other companies' services

Parts of our service are provided by other companies, including Dutchie (menus, ordering and checkout), Springbig (rewards and texts), Birchmount Network (gift cards) and Google (maps and reviews). Their services have their own terms and privacy policies. The site may also link to other websites. We aren't responsible for other companies' websites or services.

17. Disclaimers

We work hard to keep the site accurate and available, but it is provided "as is" and "as available". To the extent the law allows, we don't promise that the site will always be available, error-free or secure. Nothing in these terms limits any warranty or right you have that the law doesn't allow us to exclude.

18. Limits on our liability

To the extent the law allows, we aren't liable for indirect, incidental, special or consequential losses arising from your use of the site, and our total liability for any claim about a purchase is limited to the amount you paid for the product involved. These limits don't apply to liability that the law doesn't allow us to limit.

You agree to be responsible for claims and losses that result from your breaking these terms or the law.

19. Governing law and disputes

Purchases at a California store are governed by California law, and purchases at an Oregon store by Oregon law. Everything else about the site and these terms is governed by California law. Before starting a formal claim, please contact us so we can try to resolve the issue. Any claim may be brought in the state or local courts of the county where the store involved is located, or for the site generally, Sacramento County, California, unless the law gives you the right to bring it elsewhere.

20. Changes to these terms

We may update these terms from time to time. We'll change the "Last updated" date at the top, and if a change is significant we'll post a notice on the site. The terms in effect when you place an order or make a purchase apply to it.

21. Contact us

Questions about these terms, or need them in another format?

For questions about a specific order or visit, contact the store directly. You'll find each store's phone number on our Locations page.